如何在 SviCloud 上安裝新的應用程式? (Installing New Apps)
您可以透過兩種主要方式為您的 SviCloud 盒子擴充功能:
• 官方商店安裝 (推薦): 最安全、最簡單的方法是透過內建的 Google Play 商店或 SviCloud 應用商店。只需打開商店,搜尋您想要的應用程式,然後點擊「安裝」即可。
• 手動安裝 (進階): 您也可以透過側面安裝 APK 檔案來安裝應用程式。
You can expand your SviCloud box's functionality in two main ways:
• Official App Stores (Recommended): The safest and easiest method is to use the built-in Google Play Store or SviCloud App Store. Simply open the store, search for the app you want, and select "Install".
• Manual Installation (Advanced): You can also install apps by sideloading APK files.
什麼是 APK 檔案?如何手動安裝 (Sideloading)?
APK 是安卓系統的應用程式安裝檔。若要手動安裝,請先將 APK 檔案下載到 USB 隨身碟,插入盒子後,使用「檔案管理器」找到並點擊安裝。重要提示:您必須先在系統的「設定」中,為檔案管理器啟用「安裝未知應用程式」的權限。
An APK is an app installer file for the Android OS. To install one, download the APK file to a USB drive, insert it into the box, use a File Manager app to locate it, and click to install. Important: You must first enable the "Install unknown apps" permission for the File Manager app in the system settings.
從網路上安裝 APK 檔案是否安全? (Safety of Installing APKs)
這需要您格外謹慎。為確保您的設備安全,請務必只從受信任的、知名的官方網站下載 APK 檔案。從來路不明的來源安裝,可能會讓您的設備暴露於惡意軟體和病毒的風險之中。
You must be very careful. To ensure your device's security, only download APKs from trusted, well-known, and official websites. Installing from untrusted sources can expose your device to malware and viruses.
如何解除安裝不再需要的應用程式? (Uninstalling Apps)
您可以透過以下任一方法輕鬆移除應用程式:
• 方法一:在主螢幕上,長按您想移除的 App 圖示,然後選擇「解除安裝」。
• 方法二:進入「設定」->「應用程式」->「查看所有應用程式」,選擇您想移除的 App,然後選擇「解除安裝」。
You can easily remove an app using either of these methods:
• Method 1: On the home screen, long-press the app icon you want to remove and select "Uninstall".
• Method 2: Go to Settings -> Apps -> See all apps, select the app you want to remove, and choose "Uninstall".
如何更新我的應用程式? (Updating Your Apps)
應用程式的更新管道取決於其安裝來源。從 Google Play 商店安裝的應用程式可以在該商店中更新。而預裝的應用和來自 SviCloud 商店的應用,通常會自動通知您有可用更新,您也可以在 SviCloud 應用商店中手動檢查。
The update method depends on the app's source. Apps from the Google Play Store can be updated there. Pre-installed apps and apps from the SviCloud store will typically notify you of updates, or you can check for them manually within the SviCloud App Store.
應用程式卡住或沒有回應時,如何「強制停止」?
如果某個應用程式卡住,您可以強制將其關閉。請至「設定」->「應用程式」->「查看所有應用程式」,找到沒有回應的應用程式,選擇它,然後點擊「強制停止」選項即可。
If an app is frozen, you can force it to close. Go to Settings -> Apps -> See all apps, find the unresponsive app, select it, and then choose the "Force stop" option.
什麼是「清除快取」?我應該何時使用? (Clearing App Cache)
快取 (Cache) 是應用程式為了加速運行而儲存的暫存資料。如果某個應用程式變得不穩定、緩慢或出現異常,清除其快取是個很好的解決方法,且此操作不會刪除您的登入資訊或個人設定。您可以在「設定」->「應用程式」中該應用的資訊頁面找到此選項。
Cache is temporary data an app stores to run faster. If an app becomes buggy or slow, clearing its cache is a great first troubleshooting step that solves many problems without losing your settings or logins. You can find this option in the app's info page under Settings -> Apps.
「清除資料」和「清除快取」有何不同? (Clearing Data vs. Cache)
「清除資料」是一個更徹底的操作,它會將應用程式恢復到初始安裝狀態,刪除所有相關資料,包括快取、設定、帳號和已儲存的檔案。這相當於重新安裝該應用。請在「強制停止」和「清除快取」都無效時,才使用這個方法作為最後的解決手段。
Clearing data is a full reset. It deletes all the app's data, including cache, settings, accounts, and saved files, effectively returning it to its initial state. Use this as a last resort if force-stopping and clearing cache don't resolve the issue.
為什麼我會收到「應用程式未安裝」的錯誤訊息?
這個錯誤訊息可能由以下原因造成:
• APK 檔案損壞:下載的檔案不完整。
• 版本不相容:該應用程式與您盒子的安卓版本不相容。
• 儲存空間不足:您的盒子沒有足夠的空間來安裝。
請嘗試重新下載檔案,或尋找該應用的其他版本。
This error can occur for several reasons:
• Corrupt APK file: The download was incomplete.
• Incompatible Version: The app is not compatible with your box's Android version.
• Insufficient Storage: You don't have enough free space.
Try downloading the file again or finding a different version of the app.
有哪些推薦的「必裝」工具類 App? (Recommended Utility Apps)
為了讓您的 SviCloud 體驗更佳,我們推薦安裝以下幾類實用工具:
• 檔案管理器:如 FX File Explorer,方便管理檔案。
• 網頁瀏覽器:如 Google Chrome,用於瀏覽網頁。
• 媒體播放器:如 VLC,能播放更多影片格式。
• 網路測速工具:如 Speedtest by Ookla,用於檢測網速。
To enhance your SviCloud experience, we recommend installing these useful utility apps:
• File Manager: e.g., FX File Explorer, for managing files.
• Web Browser: e.g., Google Chrome, for surfing the internet.
• Media Player: e.g., VLC, for expanded video format support.
• Speed Test App: e.g., Speedtest by Ookla, for checking your internet speed.
如何在 SviCloud 上觀看沒有廣告的 YouTube?
雖然官方 YouTube 應用包含廣告,但部分進階用戶會選擇透過手動安裝 APK 的方式,使用像「SmartTubeNext」這類的第三方客戶端。這些非官方應用通常提供無廣告播放等進階功能。請注意,使用第三方應用存在一定風險。
While the official YouTube app has ads, some advanced users install third-party clients like "SmartTubeNext" via APK. These unofficial clients often offer ad-free playback and other advanced features. Please note that using third-party apps carries inherent risks.
SviCloud 是否支援 4K Netflix 播放? (4K Netflix Support)
是的,SviCloud 盒子支援播放 4K Netflix。我們的設備具備必要的 Widevine L1 DRM 安全級別認證,只要您擁有 4K 電視並訂閱了 Netflix 的 Premium 方案,即可享受超高畫質的串流體驗。
Yes, SviCloud supports 4K Netflix streaming. Our devices are certified with the necessary Widevine L1 DRM security level, allowing you to enjoy Ultra HD content, provided you have a 4K TV and are subscribed to the Netflix Premium plan.
如何快速搜尋電影或電視節目? (Searching for Content)
最快的方法是使用遙控器上的 AI 語音搜尋按鈕,直接說出您想看的內容名稱。此外,您也可以在各個影音應用程式內部使用其提供的文字搜尋功能。
The quickest method is to use the AI voice search button on your remote and simply say the name of the content you want to watch. Alternatively, you can use the text search function within each specific streaming app.
如何使用電子節目表 (EPG)? (Using the EPG)
在我們的直播電視應用中,通常會有一個標示為「EPG」或「節目表」的按鈕。點擊後,螢幕上會顯示一個網格狀的節目時間表,列出所有頻道及其未來數小時或數天的節目排程,方便您預覽和選擇。
In our live TV app, there is usually an "EPG" or "Guide" button. This brings up a grid schedule showing all channels and their programming for the next few hours or days, similar to a traditional cable TV guide.
如何將直播頻道加入「我的最愛」? (Adding Channels to Favorites)
當您正在觀看某個直播頻道時,按下遙控器上的「OK」或「選單」鍵來叫出選項。您應該會看到一個「新增至我的最愛」的選項或一個心形圖示。加入後,您就可以從一個獨立的最愛列表中快速存取這些頻道。
While watching a live channel, press the "OK" or "Menu" button to bring up options. There should be an option to "Add to Favorites" or a heart icon. Favorite channels can then be easily accessed from a separate list.
觀看影片時如何啟用或更改字幕? (Managing Subtitles)
在影片播放過程中,按下遙控器上的「OK」或「選單」鍵,螢幕上會出現一個設定欄。找到字幕圖示(通常是 "CC" 或對話框圖示),您就可以在此開啟/關閉字幕,或從可用列表中選擇您想要的字幕語言。
During playback, press the "OK" or "Menu" button on your remote. A settings bar will appear with a subtitle icon (often "CC" or a speech bubble). Select it to turn subtitles on/off or to choose your preferred language from the available list.
如何自訂字幕的大小和顏色? (Customizing Subtitle Appearance)
字幕的自訂選項取決於您使用的應用程式。一些進階播放器(如 VLC)和主流串流服務,在其設定中提供了詳細的無障礙選項,允許您自訂字幕的字體、大小、顏色和背景。您也可以在 SviCloud 的系統「設定」->「無障礙功能」中查看全域設定。
This depends on the app. Some advanced players (like VLC) and streaming services have detailed accessibility settings where you can customize subtitle font, size, color, and background. For system-wide settings, check under Settings -> Accessibility.
字幕與聲音不同步時如何修正? (Fixing Subtitle Sync Issues)
可以。部分專業的媒體播放器應用(如 VLC 或 Kodi)內建了「字幕延遲」或「同步」功能。這讓您可以以毫秒為單位,向前或向後微調字幕的顯示時間,直到與聲音完美匹配為止。
Yes, some media player apps (like VLC or Kodi) have a "Subtitle delay" or "Sync" option. This allows you to adjust the subtitle timing forward or backward in milliseconds until it perfectly matches the audio.
如何將我的手機螢幕投射到電視上? (Screen Casting/Mirroring)
在您的安卓手機上,從螢幕頂端向下拉出快速設定選單,找到「投放 (Cast)」、「Smart View」或「螢幕鏡像」按鈕。您的 SviCloud 盒子應該會出現在可投放的裝置列表中,選擇它即可將手機螢幕完整鏡像到電視上。
On your Android phone, pull down the quick settings menu and find the "Cast", "Smart View", or "Screen Mirroring" button. Your SviCloud box should appear as a device you can cast to. Select it to mirror your phone screen.
我是否可以從 iPhone 或 iPad 進行投射? (Casting from an iPhone)
iOS 裝置原生使用 AirPlay 協議進行投射,安卓盒子預設不支援。但是,您可以從 SviCloud 的應用商店中安裝第三方應用程式(如「AirScreen」),讓您的盒子能夠接收來自 iPhone 或 iPad 的 AirPlay 投射訊號。
Natively, iOS devices cast using AirPlay, which Android boxes don't support by default. However, you can install third-party apps (like "AirScreen") from the app store onto your SviCloud box to make it act as an AirPlay receiver for your iPhone or iPad.
如何播放我儲存在 USB 隨身碟中的個人影片?
請先將您的 USB 隨身碟插入盒子的 USB 端口。然後,打開「檔案管理器」或任何媒體播放器應用(如 VLC),導航到您的 USB 裝置,找到影片檔案並點擊即可開始播放。
Plug your USB drive into the box's USB port. Then, open a File Manager app or a media player app like VLC. Navigate to the USB drive, find your video file, and click on it to play.
我可以在 SviCloud 盒子上使用社交媒體 App 嗎?
雖然您可以安裝如 Facebook、Instagram 等應用的手機版,但其操作體驗可能不是最佳的,因為它們是為觸控螢幕設計的。我們更推薦您使用盒子上的網頁瀏覽器來訪問這些社交媒體的網站,通常能獲得更好的體驗。
While you can install the mobile versions of apps like Facebook and Instagram, the experience may not be optimal as they are designed for touchscreens. Using a web browser on the box to access their websites often provides a better experience.
如何在網頁瀏覽器中將網站加入書籤? (Bookmarking Websites)
操作方式與電腦類似。當您在想加入書籤的網站上時,找到瀏覽器的選單(通常是三個點的圖示),然後選擇「新增至書籤」或點擊網址列中的星形圖示即可。
It's just like on a computer. When you are on the website you want to bookmark, find the browser's menu (usually three dots) and select "Add to bookmarks" or click the star icon in the address bar.
我可以在 SviCloud 盒子上玩復古遊戲(模擬器)嗎?
可以,SviCloud 的硬體(尤其是在 10P+ 等高階型號上)足夠強大,可以流暢運行經典遊戲主機的模擬器。您可以在 Google Play 商店找到如 RetroArch 等模擬器應用,然後您需要自行提供遊戲 ROM 檔案。
Yes, the hardware (especially on high-end models like the 10P+) is powerful enough to run emulators for classic game consoles. You can find emulators on the Google Play Store (like RetroArch), and then you would need to provide your own game ROM files.
如何快速切換最近使用過的應用程式? (Switching Between Recent Apps)
請長按遙控器上的「主頁」按鈕。系統將會顯示您所有最近開啟過的應用程式列表,您可以直接導航到您想切換到的那一個。
Long-press the "Home" button on your remote. This will bring up a screen showing all your recently opened apps. You can then navigate to the one you want to switch to.
什麼是「播放歷史」或「觀看列表」功能?
這些是大多數 VOD 應用中的實用功能,能幫助您管理觀看內容。「播放歷史」會記錄您看過的影片,方便您接續觀看;而「觀看列表」則像書籤一樣,讓您可以收藏想稍後觀看的電影或節目。
These features, found in most VOD apps, help you keep track of your content. "Playback History" shows your previously viewed content, and the "Watchlist" is for saving movies/shows to watch later.
為什麼我在 Google Play 商店找不到某個 App?
這通常意味著該應用程式的開發者,已將其標記為與 Android TV 裝置「不相容」。您或許仍可以透過手動安裝其手機版的 APK 來使用,但它可能無法用遙控器很好地操作。
This usually means the app developer has marked it as "not compatible" with Android TV devices. You may still be able to install it by sideloading the mobile version's APK, but it might not work well with a remote control.
如何使用語音搜尋來尋找特定 App 內的內容?
為達到最精準的搜尋結果,請先打開您想在其中搜尋的應用程式(例如,先打開 YouTube)。然後,再按下遙控器上的語音搜尋按鈕並說出關鍵字。這樣,搜尋就會在當前開啟的應用程式內進行。
For the most accurate results, open the app you want to search in first (e.g., open YouTube). Then, use the voice search button on your remote. The search will then be performed within the currently open app.
我可以在 SviCloud 盒子上聽音樂或 Podcast 嗎?
當然可以。您可以直接從應用商店安裝如 Spotify、YouTube Music 或 TuneIn Radio 等流行的音樂和 Podcast 應用,並透過您的電視或連接的音響系統,享受高品質的音訊串流。
Absolutely. You can install popular music and podcast apps like Spotify, YouTube Music, or TuneIn Radio directly from the app store and stream high-quality audio through your TV or connected sound system.