Product FAQs 產品常見問題

產品常見問題 Product FAQ

SVICLOUD 電視盒是如何設置的？ How is the SVICLOUD TV Box set up?

Read SVICLOUD Setup Guide to learn more.

10P+與10P有什麽區別？What's the difference of 10P+ and 10P?

它們是同一個產品，小雲盒子10P+，只是不同商店命名不同。They are the same product, SVICloud 10P+, just named differently by different stores. Both 10P and 10P+ refer to the same TV box, with no fundamental difference other than the name.

我應該購買10S/10P+ / 9MAX / 9P? Should I buy 10P+ or 9MAX or 9P?

目前最新的型號為10S 及10P+，最值得你考慮。SVICLOUD 電視盒10S及10P+均具備9P及8P的功能 (想瞭解更多關於舊型號請繼續閲讀下面内容），更有不少更新 The latest SVICloud TV boxes are 10S and 10P+. SVICLOUD 10S and 10P+ has all of the features 9P and 8P has (If you want to learn more about the older SVICloud TV boxes, keep reading!), with updates:

SVICloud 10S TV Box 小雲盒子 10S 電視盒子

2GB RAM + 32GB ROM
Upgraded 2.4G/5.0G dual-band Wi-Fi and Bluetooth 5.0 升級2.4G/5.0G雙頻Wi-Fi和藍牙5.0
Latest Android 12.0 operating system with advanced AV1 video decoder 最新Android 12.0作業系統先進的
Enhanced Dolby Vision and Dolby Audio AV1視訊解碼器增強的杜比視界和杜比音頻
Support for multi-language subtitles technology 支持多國字幕技術
AI voice control for easy navigation AI語音遙控，輕鬆導航

SVICloud 10P+ TV Box 小雲盒子 10P+ 電視盒子

High Compatibility: brand new Type-C interface 通用性高: 全新Type-C 電源接口
Start by just 25 seconds - 25秒超快開機
Latest Android 12.0 OS System - 搭載最新Android 12.0 OS系統
Optimized Performance: A35 core with 4GB+64GB - 强勁性能：A35 core 搭配4GB + 64GB 超大内存
Upgraded remote control - 升級遙控器
8K resolution- 最高支援8K分辨率
AV1 encoding technology: High-definition picture quality, realistic image - AV1編碼技術：高清畫質，畫面真實

10S， 10P+, 9MAX, 9P, 8P, 8S, 及 3 PRO有什麽區別？What’s the difference of 10S, 10P+, 9MAX, 9P, 8P, 8S, and 3 PRO?

型號新舊 Version (次序由最新到最舊 Order from latest to oldest）:

如上文而述，目前最新的型號為10S 及10P+。As mentioned, the latest version so far are SVICLOUD 10P+ (2025) and 10S (2025).

10S -> 10P+ -> 9 MAX->9P->8P-> 8S->3 PRO

處理器與性能 Processor and Performance

10S 採用Amlogic S905Y4 四核A35，性能平衡且效能提升。
10S uses Amlogic S905Y4 quad-core A35 CPU, balanced with improved performance.
10P+ 採用相同 Amlogic S905Y4 但配置更高RAM，性能更強大。
10P+ uses the same Amlogic S905Y4 CPU but with higher RAM, delivering stronger performance.
9MAX 同樣R905Y4晶片，優化影音解碼及Google TV整合。
9MAX also uses S905Y4 chip, optimized for video decoding and Google TV integration.
9P 採用S905Y4晶片，功能較輕量化，注重易用性。
9P uses S905Y4 chip with lighter functionality, focusing on ease of use.
8P 使用稍早版本Amlogic芯片，性能中等。
8P uses an earlier version of Amlogic chip with moderate performance.
8S 配置基本四核處理器，適合基礎需求。
8S features a basic quad-core processor, suitable for basic use.
3 PRO 採雙核或輕量級四核芯片，效能較低但提供雙頻Wi-Fi。
3 PRO uses dual-core or lightweight quad-core chip, lower performance comapres to latest SVICloud but includes dual-band Wi-Fi.

內存和存儲空間 Memory and Storage

10S 配置 2GB RAM + 32GB ROM。
10S has 2GB RAM and 32GB ROM.
10P+ 配置 4GB RAM + 64GB ROM。
10P+ offers 4GB RAM and 64GB ROM.
9MAX 配置 2GB RAM + 16GB ROM，支持記憶卡擴展。
9MAX has 2GB RAM and 16GB ROM with memory card expansion.
9P 配置 4GB RAM + 64GB ROM。
9P comes with 4GB RAM and 64GB ROM.
8P 配置 4GB RAM + 64GB ROM。
8P features 4GB RAM and 64GB ROM.
8S 配置 2GB RAM + 16GB ROM。
8S has 2GB RAM and 16GB ROM.
3 PRO 配置 4GB RAM + 32GB ROM。
3 PRO offers 4GB RAM and 32GB ROM.

系統與授權 System and Licensing

10S 運行Android 12系統，支援多國語系與多語音識別。
10S runs Android 12, supporting multi-language and voice recognition.
10P+ 同樣使用Android 12，功能更完整。
10P+ also runs Android 12 with more comprehensive features.
9MAX 採用正版授權Google TV系統，整合Netflix、Disney+等主流串流服務。
9MAX uses officially licensed Google TV, integrating Netflix, Disney+, and major streaming services.
9P 使用使用Android 12，操作介面簡單。
9P also runs Android 12 system with easy operation interface.
8P 使用Android 10，具備智能語音功能。
8P uses Android 10 interface with smart voice control.
8S 標準Android系統，支援Wi-Fi與藍牙基本功能。
8S uses Android 10 with basic Wi-Fi and Bluetooth support.
3 PRO 採用輕量化Android系統，強調穩定連接與語音控制。
3 PRO uses lightweight Android system emphasizing stable connectivity and voice control.

價格 Price on SVICLOUD TV:

SVICLOUD TV Boxes

適合用戶群 Target Group (按操作複雜程度)

10S 適合一般中端用戶，追求高性價比及良好效能。
10S suits mid-range users seeking good value and performance.
10P+ 定位旗艦級用戶，需求高性能和高畫質。
10P+ targets flagship users needing high performance and premium video quality.
9MAX 適合年輕科技愛好者，重視Google TV生態及多串流服務。
9MAX fits young tech enthusiasts valuing Google TV ecosystem and multiple streaming services.
9P 設計簡單，適合老年人及初級用戶，操作容易。
9P is designed simply for elderly and entry-level users, offering ease of use.
8P 為較早期中高階用戶選擇，有不錯性能與儲存空間。
8P is an earlier mid-to-high-tier model with decent performance and storage.
8S 適合預算有限且基本需求用戶，強調穩定與支持8K。
8S is for budget-conscious users with basic needs, emphasizing stability and 8K support.
3 PRO 適合入門用戶，注重經濟實惠與雙頻Wi-Fi連接。
3 PRO suits entry-level users focusing on affordability and dual-band Wi-Fi connectivity.

點擊以瞭解更多關於各個小雲電視盒子的詳細功能 Know more about SVICloud：

如何恢復 SVICLOUD 電視盒的原廠設定？How do I restore the factory defaults on my SVICLOUD TV box?

選擇右上角的 “更多”，然後選擇 “重置” 。

Click "More" at the right top corner, and choose "Reset".

如何設定語言？How do I check or change the language settings?

First, you can click “more” at the upper right corner in the homepage.

首先，在小雲電視頂機盒的主頁面裏，你可點擊首頁底下右上的“更多”。

Next, select "Language".

接著，選擇 “語言” 。

Choose your language !

選擇你的語言！

小雲電視盒子支援卡拉OK嗎？Does SVICLOUD support Karaoke servers?

是的，小雲電視盒子10S, 10P+, 9Max, 9P, 8P, 3 PRO支援卡拉OK。

Yes, SVICLOUD 10S, 10P+, 9Max, 9P, 8P and 3 PRO support the Karaoke feature.

如何卸載軟件？How to uninstall apps?

只需選擇右上角的清理圖示，或點擊 “更多”，然後選擇 “清理”。

Simply click the clean icon at the right top corner, or click "more", and choose "clean".

小雲盒子的運作系統是什麽？What is the operating system of SVICLOUD ?

小雲盒子最新運作系統為12.0。其他小雲盒子的運作系統是安卓10.0。

The operation system of SVICLOUD is Android 12.0.The operation system of the other SVICLOUD TV Boxes is Android 10.0.

小雲盒子支援杜比音軌功能嗎？Does SVICLOUD support Dolby Vision?

是的，小雲盒子支援杜比音軌功能。

Yes, SVICLOUD supports Dolby Vision.

小雲盒子支援語音操控嗎？Does SVICLOUD support the voice command function?

是的，小雲盒子支援語音操控。

Yes. SVICLOUD supports the voice command function.