如何正確安裝與設定我的 SviCloud 電視盒? (How to Set Up the SviCloud TV Box)

為了讓您能盡快開始享受 SviCloud 帶來的影音盛宴,我們準備了詳細的圖文教學。請參閱我們的「小雲盒子安裝及設置指南」,裡面包含了從開箱到連網的所有步驟。


To get you started as quickly as possible, we have prepared a detailed guide. Please refer to our SviCloud Setup Guide, which covers all the steps from unboxing to connecting to the internet.

開箱後的第一步是什麼? (First Step After Unboxing)

開箱後,請先完成硬體連接:
1. 使用隨附的 HDMI 線將 SviCloud 盒子連接到您的電視機。
2. 將電源適配器連接到盒子並插入電源插座。


After unboxing, please complete the physical connections:
1. Connect the SviCloud box to your TV using the included HDMI cable.
2. Connect the power adapter to the box and plug it into a wall socket.

如何為我的電視選擇正確的訊號源 (Input)?

請使用您**電視的原廠遙控器**,按下「訊號源 (Source)」或「輸入 (Input)」按鈕,然後從列表中選擇您連接 SviCloud 盒子的那個 HDMI 端口(例如 HDMI 1 或 HDMI 2)。


Use your **original TV remote control** and press the "Source" or "Input" button. Select the HDMI input that you connected the SviCloud box to (e.g., HDMI 1, HDMI 2) from the list.

初次設定時如何連接到 Wi-Fi 網路? (Connecting to Wi-Fi During Setup)

在初次開機的設定引導流程中,系統會提示您連接 Wi-Fi。您只需從螢幕上的列表中選擇您的網路名稱 (SSID),然後使用遙控器和螢幕鍵盤輸入您的 Wi-Fi 密碼即可。


During the initial setup guide, you will be prompted to connect to Wi-Fi. Simply select your network name (SSID) from the list on the screen and enter your Wi-Fi password using the on-screen keyboard.

如何連接到隱藏的 Wi-Fi 網路? (Connecting to a Hidden Wi-Fi Network)

在 Wi-Fi 網路列表中,請向下滾動到最底部並選擇「新增網路」。接著,您需要手動輸入您的網路名稱 (SSID)、選擇正確的安全類型(例如 WPA2),並輸入密碼。


In the Wi-Fi list, scroll down to the bottom and select "Add new network". You will then need to manually type in the network name (SSID), select the correct security type (e.g., WPA2), and enter the password.

登入 Google 帳號是否安全且必要? (Signing in with a Google Account)

是的,登入 Google 帳號是安全且強烈建議的。登入後您才能從官方的 Google Play 商店安全地下載應用程式、使用 YouTube 並同步您的個人化偏好設定。整個過程均採用標準的 Google 安全協議。


Yes, it is highly recommended and safe. Signing in allows you to securely download apps from the official Google Play Store, use YouTube, and sync your preferences. The system uses standard Google security protocols.

如何配對我的藍牙語音遙控器? (Pairing the Bluetooth Remote)

在首次開機設定時,螢幕上會有配對指示。通常,您需要將遙控器靠近盒子,然後同時按住「OK」鍵和「音量減 (Vol-)」鍵幾秒鐘,直到遙控器的指示燈開始閃爍,表示已進入配對模式。


During the first-time setup, the screen will show pairing instructions. Typically, you need to hold the remote close to the box and press and hold the "OK" and "Vol-" buttons together for a few seconds until the indicator light on the remote starts blinking.

螢幕畫面顯示不完整或被裁切怎麼辦? (Fixing Screen Cut-off Issues)

這是電視的過掃描 (Overscan) 問題。請在 SviCloud 的系統設定中找到「顯示」->「螢幕位置」,然後使用「縮小畫面」或方向鍵選項來調整顯示區域,直到您能完整看到畫面的四個角落為止。


This is an overscan issue from your TV. Go to the SviCloud Settings -> Display -> Screen Position. Use the "Zoom Out" or arrow options to shrink the display size until you can see all four corners of the screen perfectly.

如何更改系統的操作語言? (Changing the System Language)

您可以隨時更改語言。請進入「設定」->「裝置偏好設定」->「語言」,然後從列表中選擇您偏好的語言即可。


You can change the language at any time. Go to Settings -> Device Preferences -> Language, and select your preferred language from the list.

如何設定正確的系統日期與時間? (Setting Date and Time)

為確保時間準確,請進入「設定」->「裝置偏好設定」->「日期與時間」,並啟用「自動判斷日期與時間」選項。系統將會透過網路自動同步。如有需要,您也可以在此手動設定您所在的時區。


For accurate timekeeping, go to Settings -> Device Preferences -> Date & time, and enable the "Automatic date & time" option to sync with the network. You can also manually set your time zone there if needed.

如何將常用 App 新增至主螢幕? (Adding Apps to the Home Screen)

在主螢幕的應用程式列表最右側,選擇「+」圖示。系統將會顯示您所有已安裝的應用程式,點擊您想要新增的 App 即可將其快捷方式放置在主螢幕上。


On the home screen, navigate to the end of your app list and select the "+" icon. A list of all your installed apps will appear. Select the ones you want to add to create a shortcut on the home screen.

如何重新排列主螢幕上的 App 圖示? (Rearranging Home Screen Apps)

使用遙控器導航到您想移動的 App 圖示上,然後按住「OK」鍵不放,直到圖示進入可移動狀態。接著使用方向鍵將其移動到您想要的位置,再按一次「OK」鍵即可固定。


Navigate to the app you want to move, then press and hold the "OK" button on your remote until the icon becomes movable. Use the directional pad to move it to your desired location, then press "OK" again to place it.

如何設定遙控器來控制電視的開關和音量? (Programming the Remote for TV Control)

此功能利用遙控器的紅外線 (IR) 學習功能。請在盒子中找到「電視按鍵學習」或類似的設定選項,然後按照螢幕上的指示,將您的電視原廠遙控器對準 SviCloud 遙控器來複製訊號。


This uses the remote's IR learning function. Go to the "TV button study" or a similar setting on the box. Follow the on-screen instructions, which involve pointing your original TV remote at the SviCloud remote to copy the IR signal.

如何連接藍牙耳機或遊戲手把? (Connecting Bluetooth Devices)

首先,將您的藍牙設備(耳機或遊戲手把)設定為配對模式。然後在 SviCloud 盒子上,進入「設定」->「遙控器與配件」->「新增配件」。盒子將會開始搜尋,從列表中選擇您的設備即可完成配對。


First, put your Bluetooth device (headphones or game controller) into pairing mode. On the SviCloud box, go to Settings -> Remotes & accessories -> Add accessory. The box will search for devices; select yours from the list to pair.

如何更換主螢幕的桌布? (Changing the Wallpaper)

部分系統桌面 (Launcher) 支援更換桌布。您可以嘗試在主螢幕的空白處長按「OK」鍵,或在系統的「設定」->「顯示」選單中尋找相關選項。


Some system launchers allow this. You can try long-pressing the "OK" button on a blank space on the home screen, or look for a "Wallpaper" or "Display" setting within the device's main settings menu.

如何調整系統的字體大小? (Adjusting Font Size)

為了讓文字更易於閱讀,請進入「設定」->「裝置偏好設定」->「無障礙功能」->「文字大小」。您可以在此選擇小、正常、大或巨大等不同尺寸。


To make text easier to read, go to Settings -> Device Preferences -> Accessibility -> Text size. You can choose from small, normal, large, or huge.

什麼是「開發人員選項」?我應該啟用它嗎?

「開發人員選項」是為進階用戶和開發者設計的,包含一些高階設定。除非您有特定需求(如 USB 偵錯),否則我們建議保持其停用狀態。若要啟用,請到「設定」->「關於」,然後連續點擊「版本號」七次。


Developer Options are for advanced users. Unless you need a specific feature from it (like USB debugging), it's best to leave it disabled. To enable it, go to Settings -> About and click on "Build number" 7 times.

如何格式化外接的 USB 儲存裝置? (Formatting a USB Drive)

請注意,此操作會清除裝置上的所有資料。請進入「設定」->「裝置偏好設定」->「儲存空間」,選擇您的 USB 裝置,然後您會看到格式化的選項。


Please be aware this will erase all data on the drive. Go to Settings -> Device Preferences -> Storage. Select your USB drive from the list, and you will see an option to format it.

初次使用時,有哪些推薦的必裝 App?

我們建議您先體驗預裝的直播電視和 VOD(隨選影片)應用。此外,您可以打開應用商店,安裝一些實用的工具,如 YouTube、網頁瀏覽器(Chrome)和功能強大的媒體播放器(VLC)。


We recommend starting with the pre-installed live TV and VOD (Video on Demand) apps. Also, open the App Store to install other useful apps like YouTube, a web browser (Chrome), and a versatile media player (VLC).

如何為我的孩子設定家長監護或兒童模式? (Setting Up Parental Controls)

您可以透過兩種主要方式為孩子建立一個更安全的觀看環境:
1. 使用「兒童模式」應用: 很多小雲盒子型號都內建「兒童模式」應用程式,提供兒童專屬的介面和經過篩選的內容。
2. 使用各應用的家長監護功能: 我們最推薦的通用方法,是從Play商店安裝 YouTube Kids 應用程式。此外,您也可以到 Google Play商店的「設定」 -> 「家長監護」,設定PIN碼來限制下載的應用程式年齡分級。


You can create a safer viewing environment for children in two main ways:
1. Use a "Kids Mode" App: Many SviCloud models have a built-in "Kids Mode" app with a child-friendly interface and curated content.
2. Use Parental Controls in Apps: For a universal solution, we highly recommend installing the YouTube Kids app. Additionally, you can go to the Google Play Store Settings -> "Parental Controls" to set a PIN and restrict app downloads by age rating.

我要如何退出兒童模式? (How to Exit Kids Mode)

要退出兒童模式,您需要通過一個家長驗證。請在螢幕角落尋找「退出」按鈕、一個「鎖頭圖示(?)」或「設定圖示(⚙️)」。點擊它之後,系統會要求您輸入之前設定的PIN碼,或是回答一個簡單的數學問題,以證明您是成人。


To exit Kids Mode, you need to pass a parental gate. Look for an "Exit" button, a lock icon (�), or a settings icon (⚙️), usually in a corner of the screen. Click it, and you will be prompted to either enter the PIN code you set up earlier or solve a simple math problem to prove you are an adult.

如何檢查並安裝系統更新? (Checking for System Updates)

為確保您的設備擁有最新的功能和安全性,請定期檢查更新。請至「設定」->「裝置偏好設定」->「關於」->「系統更新」。盒子將會自動連線至伺服器檢查是否有新的韌體版本可供下載。


To ensure your device has the latest features and security, check for updates by going to Settings -> Device Preferences -> About -> System update. The box will check with the server to see if a new firmware version is available.

我是否可以自訂螢幕保護程式? (Customizing the Screensaver)

可以。請至「設定」->「裝置偏好設定」->「螢幕保護程式」。您可以在此選擇螢幕保護程式的類型(例如時鐘、相簿、背景圖片),以及設定它在閒置多久後啟動。


Yes. Go to Settings -> Device Preferences -> Screen saver. Here you can choose the type of screensaver (e.g., clock, photo gallery, backdrop) and set the idle time before it starts.

如何關閉系統的操作音效? (Turning Off System Sounds)

如果您不希望在導航或打字時聽到音效,請至「設定」->「裝置偏好設定」->「音效」,然後將「系統音效」或「觸控音效」的選項關閉。


If you prefer silent navigation, go to Settings -> Device Preferences -> Sound. Look for an option called "System sounds" or "Touch sounds" and disable it.

如何設定靜態 IP 位址? (Setting a Static IP Address)

此為進階網路設定。請至「設定」->「網路與網際網路」,選擇您已連接的 Wi-Fi 網路,將 IP 設定從「DHCP」改為「靜態」,然後手動輸入您想指定的 IP 位址、閘道和 DNS 資訊。


This is an advanced setting. Go to Settings -> Network & Internet -> Select your Wi-Fi network. Change IP settings from "DHCP" to "Static". You will then need to manually enter the IP address, Gateway, and DNS information.

熟悉遙控器的最佳方法是什麼? (Getting Used to the Remote)

最好的方法就是實際操作。花幾分鐘時間試用每個按鈕:體驗語音搜尋的便利、試試滑鼠模式的游標、在主螢幕上導航並開啟幾個應用程式。您將會很快上手。


Just spend a few minutes trying every button. Use the voice search, try the mouse mode, navigate the home screen, and open a few apps. You'll get the hang of it very quickly.

語音搜尋沒反應,該如何檢查? (Voice Search Not Working)

語音搜尋功能需要藍牙連線。請先確認遙控器已透過藍牙正確配對(而不僅是紅外線)。您可以到「設定」->「遙控器與配件」中檢查其連線狀態。如果已配對但仍無效,請嘗試重新啟動您的小雲盒子。


Voice search requires a Bluetooth connection. Make sure the remote is properly paired via Bluetooth (not just IR). Go to "Remotes & accessories" to check its status. If it's paired, try restarting the SviCloud box.

我是否可以停用部分我用不到的預裝 App?

可以。請至「設定」->「應用程式」->「查看所有應用程式」,選擇您想停用的 App 並選擇「停用」。這將會隱藏該 App 並阻止其在背景運行,有助於釋放系統資源。請注意,部分核心系統應用無法被停用。


Yes. Go to Settings -> Apps -> See all apps. Select the app you want to disable and choose the "Disable" option. This will hide it and stop it from running, which can free up system resources. Note that some core system apps cannot be disabled.

如何在 SviCloud 盒子上擷取螢幕畫面? (Taking a Screenshot)

部分型號的遙控器上可能配有專門的螢幕擷取按鈕。如果您的遙控器沒有此按鈕,您可以從 Google Play 商店安裝第三方的螢幕擷取應用程式來增加此功能。


Some remote controls have a dedicated screenshot button. If yours does not, you can install a third-party screenshot app from the Play Store to add this functionality.

主螢幕上的「一鍵加速」或「火箭」圖示有什麼作用?

這是一個系統優化工具,能快速關閉在背景運行的非必要應用程式,從而釋放運行記憶體 (RAM)。如果您感覺盒子操作變慢,使用此功能可以有效提升系統的流暢度。


This is a system optimization tool that quickly closes background apps to free up RAM. If the box feels slow, using this tool can help improve performance and responsiveness.

連接盒子後電視顏色顯示異常怎麼辦? (Fixing Incorrect Colors)

請至 SviCloud 的「設定」->「顯示」->「進階顯示設定」,嘗試更改「色彩空間」或「HDR 轉 SDR」等選項。同時,也請檢查您電視機本身的影像設定,確保其處於標準模式。


Go to the SviCloud's Settings -> Display -> Advanced display settings. Try changing the "Color space" or "HDR to SDR" settings to see if it corrects the issue. Also, check your TV's own picture settings to ensure it is in a standard mode.